Career Objectives
I can't lie. I've tried a lot of different jobs throughout my adult life. My key areas, however have remained the same: building relationships with and for my clients. Through mutual respect and my genuine desire to share my passion and creativity, my clients know that they can trust me. I am now looking for the right company for me to commit to 100%.
Skills Profile
Creativity
· Advertising experience (print ads, online, and posters)
· Merchandising clothing, footwear, home decor, windows, seasonal, and eye wear
· Managed the online presence of BrownsVW in social media and our company website
· Event planning (staff parties, fundraiser, private functions)
· Social butterfly
Administration
· Excellent phone skills
· Computer skills
· Able to diffuse volatile situations
Management
· Over 10 years of retail experience (including management)
· Dealing with cash, credit, debit etc..
· Responsible for opening, closing, scheduling, shipping and receiving
· Training my staff members for their position and patients in the care and handling of contact lenses
Purchasing
· Buyer for optical products and home decor
· Trend watcher and researcher Client service
· Exceptional and intuitive customer service
· A very adaptable and responsible nature
· Hard working and honest
· Works well in a group or independently
Experience
Lou Lou Clothing and Home Decor
May 2012-Present
Charlottetown, PE Manager
Scheduling, all aspects of staffing, customer service training, team
building and staff mentoring, receiving and pricing product, handling returns and damages,
dealing with all customer issues and concerns, merchandising and window
displays, bookkeeping and reconciling cash at day-end.
Brown's Volkswagen
June 2011-March 2012
Charlottetown, PE Car Sales Consultant, Social Media Manager
Dealing with all aspects of the buying experience, from prospecting cold calls to delivery and after care. Handling the brand image and creating my own sales brand using social media, planning and seeing through all details of VW events (including a very successful fundraiser for Anderson House), attending all pertinent social events to prospect and create a positive image for the company and myself.
Charlottetown Vision Care
September 2006 –2011
Charlottetown, PE Optometric Assistant/Customer care
Pre-testing, guiding patients through the process of choosing frames, lenses and coatings. Taking all appropriate measurements. Contact lenses training. Meeting with and purchasing from product reps, inventory control, reconciling statements, inventory, reception and general office work, dealing with telephone triage, advertising and promotions, and all in-office displays, reconciling day end cash/credit/debit.
Vogue Optical
February 2005 – September 2006
Charlottetown, PE Sales Representative
Guiding patients through frame, lens, and coating choices, shipping and receiving, directing calls, inventory, reconciling day end cash/credit/debit.
Hearth and Home
December 2002 – May 2004
Charlottetown, PE Manager and Sales Representative
Decorating consultant, Custom gift basket design, gift wrapping, in store display and signage, window display, inventory, reconciling day end cash/debit/credit.
Samuel & Co. and Indigo Books
September 2002 – January 2003
Charlottetown, PE Sales Representative
Eclipse
September 2001- August 2002
Charlottetown, PE Manager
Staff hiring and training and evaluation, in store display based upon charts from head office, scheduling, day end cash and general paperwork, meeting sales goals, all inventory issues.
Second Glance Interiors
March 2001 – September 2001
Charlottetown, PE Sales Representative
Decorating consultant, merchandiser, designing signage, receiving product
Qualifications
Joe Verde Sales Training - Online in and Halifax, N.S.
June 2011 – March 2012
Optometric Assistant Course - Correspondence Course
October 2007-2008
Graphic Design at Holland College - Charlottetown, PE
September 1996 – January 1998
Westisle Composite High School - Elmsdale, PE
Grade 12 French Immersion Academic Diploma 1996
Really Fun Stuff
Professional Vocalist Ongoing Singer, entertainer at private functions, weddings, funerals, cocktail hour, PEI Shellfish Festival, Savour Food and Wine show, to be continued....
References
Happily available upon request